Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Cabana Studio (“Cabana,” “we,” “us”) governing your use of cabanastudio.io, creator Link Pages we host, and the Cabana dashboard and related services (together, the “Service”). By creating an account, checking the acceptance box at signup, or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a business, you represent that you can bind that business.

You must be at least 18 years old to use the Service. The Service is a business tool and is not directed to children.

Cabana provides software: a public Link Page, a brand-deal CRM, media kits, payment tooling built on Stripe, integrations, and analytics-based recommendations.

• Not a party to your deals. Contracts between you and a brand (including deliverables, usage rights, and exclusivity) are solely between you and that brand. Cabana is not a party to, and does not guarantee performance or payment under, any creator–brand agreement.
• Not an agent, manager, or employer. Nothing in the Service creates an agency, employment, partnership, or fiduciary relationship between you and Cabana.
• Not legal, tax, or financial advice. Templates, deal terms, reminders, and AI-generated suggestions are informational tools, not professional advice. Consult your own advisors.
• Not a bank or money transmitter. Payments are processed by Stripe (see Section 5). Cabana does not hold your funds.

You are responsible for your account credentials and for all activity under your account. Provide accurate information and keep it current. We may suspend or terminate accounts that violate these Terms, applicable law, or third-party platform rules.

Paid plans are billed as auto-renewing monthly subscriptions at the price shown at checkout. In addition to the subscription, Cabana charges a platform transaction fee on brand-deal payments processed through the Service - currently 10% (Free), 6% (Growth), 3.5% (Scale), or 2% (Peak) of the brand-deal amount, plus Stripe’s payment-processing fees. The rate that applies to you is the one shown when you subscribe (or change plans) - it is recorded on your account at that moment and does not change if we later adjust the published rates. Both the subscription price and your plan’s transaction fee are shown before you subscribe and in your dashboard.

• Add-ons. Depending on your plan and usage, your subscription may also include: a per-account fee for each connected inbox beyond your plan’s included allotment (currently $10/mo per extra account), a per-connection fee for social/analytics connections beyond the included allotment (currently $4/mo), and a Payments & payouts add-on when Stripe payouts are enabled on the Free and Growth plans (currently $3/mo; included in Scale and Peak). Current add-on pricing and your usage are always shown in Dashboard → Connections before any charge applies.
• Renewal. Your plan renews each month until you cancel. We will disclose the renewing charge, and any price change, before it takes effect.
• Cancellation. You can cancel anytime in Dashboard → Settings → Plan & billing - the online cancel path is at least as simple as signing up. Cancellation takes effect at the end of the current billing period; you keep access until then. We don’t charge cancellation fees.
• Trials and founding prices. If a trial or promotional price applies, we will tell you the price after the trial/promotion and when you will first be charged, before you enroll.
• No refunds. Except where required by law, all fees are non-refundable and non-creditable once charged - including for partial billing periods, unused time, or unused features. Canceling stops future renewals; it does not refund the current period. Where you have a statutory right that cannot be waived (for example, certain consumer cooling-off rights), that right is unaffected. By subscribing you request that service begin immediately, and acknowledge that where the law permits, this ends any statutory withdrawal period once service has begun.
• Taxes. Fees exclude taxes; you are responsible for applicable taxes on your earnings.

Brand-deal payments and payouts run on Stripe Connect. To receive payouts you must create a Stripe connected account and accept the Stripe Connected Account Agreement, including the Stripe Terms of Service. Stripe - not Cabana - processes and holds funds, performs identity verification (KYC), and pays out to your bank. Cabana’s transaction fee is deducted automatically as a platform application fee. Chargebacks, disputes, and refunds on your deals are governed by Stripe’s rules and are your responsibility as the merchant of record for your services.

You own the content you upload - work samples, photos, bios, rates, testimonials, and portfolio material (“Creator Content”). You grant Cabana a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute Creator Content solely to operate, provide, and improve the Service (for example, rendering your public Link Page and generating your media kit). This license ends when you delete the content or your account, except for copies in routine backups and as needed to comply with law.

Separately, and only if you opt in under Dashboard → Settings → Permissions, you may grant Cabana a broader license to use your name, handle, likeness, or Creator Content in Cabana’s own public creator gallery, marketing, or case studies, as described in the Privacy Policy. That license is separate from, and does not expand, the license above; it applies only while the relevant consent is active and you can revoke it anytime.

You represent that you have the rights to everything you post - including brand content, music, and testimonials - and that your testimonials are genuine, from real clients, and reflect their honest opinions.

If you publish sponsored content, testimonials, or affiliate links through the Service (including your Link Page), you must comply with the FTC’s Endorsement Guides (16 C.F.R. Part 255) and any equivalent local rules:

• Disclose material connections (payment, free product, commissions) clearly and conspicuously, next to the claim or link - e.g. “Paid link” adjacent to an affiliate link, or “I earn commissions from purchases through these links” immediately beside your recommendations. A disclosure buried at the bottom of a page, behind a “more” link, or only in your profile is not sufficient.
• Only make claims about products and results that are truthful and that you can substantiate; endorsements must reflect your honest opinion and actual experience.
• Cabana’s portfolio templates include a default paid-link disclosure adjacent to affiliate links. You must not remove, hide, or contradict required disclosures.

We may flag, require correction of, or remove content that we reasonably believe violates these rules, and may suspend accounts for repeated violations.

The Service lets you store information about your brand contacts (names, emails, messages, deal notes) and, when messaging features are enabled, to send follow-ups and reminders. For that data, you are the data controller (or “business”) and Cabana processes it on your behalf under our Data Processing Addendum, which is incorporated into these Terms. You represent that you collected your contacts’ information lawfully and have the right to store and use it in the Service.

• Any commercial email you send through the Service must comply with CAN-SPAM and equivalent laws: accurate sender and subject lines, your valid postal address, and a working unsubscribe that is honored within 10 business days.
• You must not upload purchased contact lists, send unsolicited bulk email, or message anyone who has opted out.
• Transactional messages (e.g. an invoice reminder on an agreed deal) must be truthful and accurately routed.

The Growth Brain and drafting features use artificial intelligence (including models from Anthropic) to generate recommendations, insights, and draft text from your connected analytics and deal data. AI output can be inaccurate, incomplete, or unsuitable for your situation. It is provided as a suggestion only - review it before relying on it or sending it to anyone. Cabana does not guarantee any outcome (including engagement growth, deal volume, or payment speed) from following AI recommendations.

• No unlawful, infringing, deceptive, or fraudulent activity, including fake testimonials, fake engagement metrics, or misleading claims to brands.
• No violating third-party platform terms (Instagram, TikTok, YouTube, etc.) through connected integrations.
• No interfering with the Service, probing or breaching security, scraping other users' data, or reselling the Service without our written consent.
• No uploading malware or content that is defamatory, hateful, or violates others' privacy or IP rights.

The Service interoperates with third-party services you choose to connect - e.g. Stripe, Instagram/TikTok/YouTube analytics via Phyllo, inbox/DM ingestion via Unipile. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. Connecting an account authorizes us to access that data to provide the Service, as described in our Privacy Policy.

You may stop using the Service and delete your account at any time in Dashboard → Settings. We may suspend or terminate your access for material breach of these Terms, legal risk, or extended non-payment, with notice where practicable. Upon termination we will delete or return your data as described in the Privacy Policy and DPA; Sections 6 (for backup copies), 13–16 survive.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CABANA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT BRANDS WILL PAY YOU OR PAY YOU FASTER, OR THAT RECOMMENDATIONS WILL PRODUCE ANY PARTICULAR RESULT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) CABANA WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL; AND (b) CABANA’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS YOU PAID CABANA IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

You will defend and indemnify Cabana against third-party claims arising from your Creator Content, your deals with brands, your CRM data and messaging, or your breach of these Terms or applicable law (including advertising-disclosure and anti-spam rules).

These Terms are governed by the laws of the State of Delaware, USA, excluding its conflict-of-laws rules. Before filing any claim, you agree to contact us at privacy@cabanastudio.io and give us 30 days to work it out informally. Courts located in Delaware will have exclusive jurisdiction over disputes not resolved informally, and each party consents to personal jurisdiction there.

We may update these Terms as the Service evolves. For material changes we will give notice (e.g. by email or in the dashboard) at least 14 days before they take effect; continued use after that date is acceptance. The “Last updated” date above reflects the current version.

Cabana Studio · privacy@cabanastudio.io